17. Renewal account request

TSUBAME accounts are valid until the end of the fiscal year at the maximum for both on-campus and off-campus users.
If you wish to continue using TSUBAME, you will need to follow the procedures for account renewal.
The procedure for off-campus users is the same as that for new users. Please refer to the guidance page for each account acquisition method.

At the beginning of each academic year, your TSUBAME account will be “temporarily suspended” and you will not be able to log in to TSUBAME until your enrollment confirmation is completed by the procedure for account continuation.
If you log in to the TSUBAME4 Portal with a suspended account, the following screen will appear.

17.1. Science & Engineering Field IC Card holders

If you have a Science & Engineering Field IC Card from the Institute of Science Tokyo, please login to TSUBAME portal from Institute of Science Tokyo Portal for Science & Engineering Field.

If you log in to the TSUBAME Portal from Portal for Science & Engineering Field, the following screen will appear.

Click "次へ(Next)". Go to Renewal account request page.

Enter the required information and press the "confirmation" button.

Info

You can change the displayed language by clicking the "Language" button in the upper right.

Info

Items with grey input boxes are automatically registered from your account information and cannot be changed.
Items marked with * are required.

A confirmation screen will appear. Press the "Request" button to confirm the details.

You will be redirected to the TSUBAME4 Portal and it will be available for use.

Info

If the following screen appears, please submit the required documents.

17.2. Medical and Dental Fields who do not have a Science & Engineering Field IC Card holder

For those who belong to Medical and Dental Fields and have a TSUBAME account that is not linked to Science & Engineering Field IC Card holders, we will send an individual email to the appropriate person regarding how to apply for continued use.
If you have not received an email, please contact us using the Contact Form.

17.3. Those who have left Science Tokyo due to graduation, moving out, etc.

If you wish to continue using TSUBAME as a non-campus user, your current TSUBAME account is reused.
Please contact us via Contact Form after obtaining TSUBAME account as non-campus user, so that we can remove an attribute as campus user from your TSUBAME account and resume your account status.